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Software Support

Company Name:
Open Systems Technologies
Excellent opportunity for Software/Help Desk Support with a growing company. This position offers career growth and advancement in the IT industry. Our client is looking for someone who is highly motivated and can work independently. Open to entry level, prefers 6 months to 2 years of experience in a client service or IT support role..
Software Support:
Provide software support for all end users.
Demonstrate adaptability, tact, resourcefulness and proactive communication with clients and co-workers.
Perform research to resolve queries.
Refer unresolved customer cases to designated departments to further investigation.
Become a Subject Matter Expert (SME) in preferred application.
Provide internal training on software as required.
Complete other duties and responsibilities as assigned.
Knowledge of Windows OS and Microsoft Office suite a plus

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